Expanding Your Interview IQ
Presentation Description: Hire the right candidate! There is a hefty cost for employee turnover. Thi
s workshop takes a look at the best techniques to utilize for weeding out unsuitable applicants. In addition to knowing what questions to ask, this presentation also examines what not to ask, and what questions might be considered discriminatory. Participants learn how to conduct interviews effectively and reduce their risks of hiring the wrong candidate.
Relevance: One of the biggest components of workforce planning is hiring the right people. Often businesses will pass this on to department managers who are familiar with the work, but not the practice. As a manager, HR Professional, and business owner it is vital to understand that turnover costs for a manager averages at 150% of salary, not to mention its effects on productivity, and morale. The interview is the first step to establishing a strong cohesive workforce.
Learning Objectives: Ensure that interview practices are compliant with applicable federal, state, and local laws and regulations. Develop knowledge of various interview techniques, and selection procedures. Through hands-on activities participants will utilize the art of negotiation to conduct successful interviews.
Participants are eligible to receive Certificate of Completion.
Recertification Hours: 2.5 PHR, SPHR, or GPHR
**To ensure quality delivery space is limited.
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Location | Register NOW! |
| Georgia | |
| North Carolina | |
| South Carolina | |
Managing Conflict
Presentation Description: The root of conflict can have many origins, and can destroy the cohesiveness of any organization. Visual and hands-on activities will be utilized to identify your communication style in both the absence and presence of conflict. This presentation explores methods to resolve conflict and seek positive outcomes from negative situations.
Relevance: Conflict often triggers irrational acts of aggression. It is vital as an employee, manager, human resource professional, business owner, etc to understand how to effectively manage and resolve conflict.
· As an employee - to professionally cooperate with co-workers, managers, and customers
· As a manager - to maintain a productive work environment and superior customer service
· As a human resource professional – to clarify issues in managing internal conflict situations
· As a business owner – to communicate productively with employees, customers, and the community
· As a member of society - to maintain and to continue to build strong personal and professional relationships
Learning Objectives: Understand conflict and its advantages and disadvantages. Learn how to recognize and avoid potential conflict. Develop a strategy for handling conflict. Examine methods to productively build cooperative and collaborative professional relationships throughout the organization.
Participants are eligible to receive Certificate of Completion.
Recertification Hours: 2.5 PHR, SPHR, or GPHR
**To ensure quality delivery space is limited. PLEASE REVIEW CANCELLATION POLICY!
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Location | Register NOW! |
| Georgia | |
| North Carolina | |
| South Carolina | |